2020 商务英语视听说(哈尔滨学院) 最新满分章节测试答案

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本课程起止时间为:2020-03-02到2020-05-31
本篇答案更新状态:已完结

【作业】视听说 Unit 1 Connections 视听说 Unit 1 作业

1、 问题:请同学们参照上传图片完成表格内容。
评分规则: 【 老师根据学生作业实际情况，酌情给分。
】

2、 问题:请同学们参照上传图片完成表格内容
评分规则: 【 教师根据学生作业具体情况，酌情给分。
】

Unit 1 On the Phone Quiz for Unit 1

1、 问题:A business call should be made ______.
选项：
A:A. during the holidays                             
B:B. during the working hours
C:C. during the rest time                       
D:D. during the dinner time
答案: 【B. during the working hours】

2、 问题:We should not say “__” when we answer the phone.
选项：
A:A. Who is speaking, please?         
B:B. Where are you calling from?
C:C. Who are you?              
D:D. Who’s that?
答案: 【C. Who are you?              】

3、 问题:If the one you want is not available on the phone, you can take a message by leaving some basic information except __.
选项：
A:A. the name  
B:B. the company you are from
C:C. the purpose of the call  
D:  D. the company you call
答案: 【  D. the company you call】

4、 问题:If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____.   
选项：
A:A. The phone is in order.
B:B. She has changed her telephone number
C:C. I’ve tried to get through several times but it’s always engaged.
D:D. Sorry, we were cut off.
答案: 【A. The phone is in order.】

5、 问题:If you ask for someone during a business call, you can use the following expressions except _.
选项：
A:A. Could I speak to someone in the Sales Department, please?
B:B. Is someboby in?
C:C. Hello, is Jack in the office?
D:D. Please connect me with the Export Department.
答案: 【B. Is someboby in?】

6、 问题:When introducing yourself, you should not say: “____.”
选项：
A:A. This is Ken.
B:B. Ken speaking.
C:C. Hello, this is Paul Smith from Sparkle International.
D:D. I am ….
答案: 【D. I am ….】

7、 问题:At the beginning of a business call, you should introduce yourself by _.
选项：
A:A. saying “Hello, this is xxx from xxx company speaking.”
B:B. saying “Hello, I am xxx from xxx company speaking. ”
C:C. waiting to be asked.
D:D. Just speaking out your name.
答案: 【A. saying “Hello, this is xxx from xxx company speaking.”】

8、 问题:During the business call, if you are not so sure about the information, you can say the following sentences except __
选项：
A:A. “I believe I am right.”
B:B. “I didn’t catch your name. Would you please spell it?”
C:C. “Could you spell that, please?”
D:D. “I’d like you to repeat that number, please.”
答案: 【A. “I believe I am right.”】

9、 问题:You can end a business call by using the following expressions except _.
选项：
A:A. Sorry, I must ring off now. I’ve got a call on the other line.
B:B. I look forward to meeting you/ hearing from you soon.
C:C. I think that’s all, bye then.
D:D. The phone is out of order.
答案: 【D. The phone is out of order.】

10、 问题:When making preparations for a business call, which of the following is not right? 
选项：
A:A. Review written material first.
B:B. Make a list of all the possible questions and answers.
C:C. Be clear about what information you need.
D:D. Pick up the phone immediately in case that you forget.
答案: 【D. Pick up the phone immediately in case that you forget.】

11、 问题:A business call should not be longer than 1 minute. 
选项：
A:正确
B:错误
答案: 【错误】

12、 问题:During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.  
选项：
A:正确
B:错误
答案: 【正确】

13、 问题:When you feel necessary to make a business call, pick up your phone immediately in case that you forget. 
选项：
A:正确
B:错误
答案: 【错误】

14、 问题:You should try to speak as loud as possible on the phone so as to make yourself heard clearly.
选项：
A:正确
B:错误
答案: 【错误】

15、 问题:In business calls if the person you want is not available, try to leave a message as detailed as possible.
选项：
A:正确
B:错误
答案: 【错误】

【作业】视听说 Unit 2 The company 视听说 Unit 2 作业

1、 问题:P17Meeting Phrases 第1题和第2题
评分规则: 【 教师根据学生作业完成的实际情况，酌情给分。
】

Unit 2 At a Meeting Quiz for Unit 2

1、 问题:The following is a checklist of major elements essential for meeting effectiveness except _.
选项：
A:A.    purpose and participant
B:B.    structure、agenda、location and time
C:C.    responsibilities and confirmation
D: D. minutes and refreshments
答案: 【 D. minutes and refreshments】

2、 问题:A minute is a summarized or condensed _____ of what has taken place in meeting. 
选项：
A:A. writing   
B:B. record  
C:C. notebook  
D:D. time
答案: 【B. record  】

3、 问题:A well-planned agenda, posted ground rules, using a bin and ______ are the four most important keys to running the effective meetings. 
选项：
A:A. a minute  
B:B. a summary 
C:  C. an introduction 
D:  D. the meeting leader
答案: 【B. a summary 】

4、 问题:The _____ is responsible for seeing that the planning gets done, not necessarily for doing it.
选项：
A:A. stuff   
B:B. coworker   
C:C. leader   
D:D. participant
答案: 【C. leader   】

5、 问题: There are some of the drawbacks of meetings except __.
选项：
A:A. More time is required than if one person makes the decisions.
B:B. There’s more talk (sometimes irrelevant and repetitive).
C:C. There’s more group pressure.
D:D. There’re more discussions.
答案: 【D. There’re more discussions.】

6、 问题:_____ may record review of the past activities, new decisions and polices, and provide the decision-making process. 
选项：
A:A. A minute 
B: B. An agenda  
C:C. A recorder 
D: D. A summary
答案: 【A. A minute 】

7、 问题:_____ is a written record to be kept for future reference. 
选项：
A:A. A summary   
B:B. An agenda  
C:C. A recorder   
D:D. A minute