2020 商务英语视听说(桂林理工大学南宁分校) 最新满分章节测试答案

文章目录[隐藏]

Unit 3 On the Phone Quiz for Unit 3
Unit 4 At a Meeting Quiz for Unit 4

本答案对应课程为:点我自动跳转查看
本课程起止时间为:2020-04-08到2020-06-20
本篇答案更新状态:已完结

Unit 3 On the Phone Quiz for Unit 3

1、问题:A business call should be made ______.
选项：
A:A. during the holidays
B:B. during the working hours
C:C. during the rest time
D:D. during the dinner time
答案: 【B. during the working hours】

2、问题:We should not say “__” when we answer the phone.
选项：
A:A. Who is speaking, please?
B:B. Where are you calling from?
C:C. Who are you?
D:D. Who’s that?
答案: 【C. Who are you? 】

3、问题:If the one you want is not available on the phone, you can take a message by leaving some basic information except __.
选项：
A:A. the name
B:B. the company you are from
C:C. the purpose of the call
D: D. the company you call
答案: 【 D. the company you call】

4、问题:If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____.
选项：
A:A. The phone is in order.
B:B. She has changed her telephone number
C:C. I’ve tried to get through several times but it’s always engaged.
D:D. Sorry, we were cut off.
答案: 【A. The phone is in order.】

5、问题:If you ask for someone during a business call, you can use the following expressions except _.
选项：
A:A. Could I speak to someone in the Sales Department, please?
B:B. Is someboby in?
C:C. Hello, is Jack in the office?
D:D. Please connect me with the Export Department.
答案: 【B. Is someboby in?】

6、问题:When introducing yourself, you should not say: “____.”
选项：
A:A. This is Ken.
B:B. Ken speaking.
C:C. Hello, this is Paul Smith from Sparkle International.
D:D. I am ….
答案: 【D. I am ….】

7、问题:At the beginning of a business call, you should introduce yourself by _.
选项：
A:A. saying “Hello, this is xxx from xxx company speaking.”
B:B. saying “Hello, I am xxx from xxx company speaking. ”
C:C. waiting to be asked.
D:D. Just speaking out your name.
答案: 【A. saying “Hello, this is xxx from xxx company speaking.”】

8、问题:During the business call, if you are not so sure about the information, you can say the following sentences except __
选项：
A:A. “I believe I am right.”
B:B. “I didn’t catch your name. Would you please spell it?”
C:C. “Could you spell that, please?”
D:D. “I’d like you to repeat that number, please.”
答案: 【A. “I believe I am right.”】

9、问题:You can end a business call by using the following expressions except _.
选项：
A:A. Sorry, I must ring off now. I’ve got a call on the other line.
B:B. I look forward to meeting you/ hearing from you soon.
C:C. I think that’s all, bye then.
D:D. The phone is out of order.
答案: 【D. The phone is out of order.】

10、问题:When making preparations for a business call, which of the following is not right?
选项：
A:A. Review written material first.
B:B. Make a list of all the possible questions and answers.
C:C. Be clear about what information you need.
D:D. Pick up the phone immediately in case that you forget.
答案: 【D. Pick up the phone immediately in case that you forget.】

11、问题:A business call should not be longer than 1 minute.
选项：
A:正确
B:错误
答案: 【错误】

12、问题:During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.
选项：
A:正确
B:错误
答案: 【正确】