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本课程起止时间为:2020-03-01到2020-07-01
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Lecture One Mastering interpersonal communication skills 第一讲单元测验

1、 问题:When someone is trying to engage you in conversation, what need you do to give an active response?
选项:
A:Finish the task as quickly as possible.
B:Turn around and face the person.
C:Shoulder the duty as if it is yours.
D:Make yourself look different.
答案: 【Turn around and face the person.

2、 问题:Because of the background noise or distractions, what should we do to make us concentrated on the on-going conversation with the other person?
选项:
A:Pay less attention to what is happening around than we usually do.
B:Move to a quiet or soundproofed place to finish the talk.
C:Have more eye contact with the person being engaged with.
D:Speak louder enough to make each other heard clearly.
答案: 【Have more eye contact with the person being engaged with.

3、 问题:All of following questions are open-ended ones EXCEPT __.
选项:
A:Sorry for my boldness, do you go for the right wing?
B:For what purpose do you think the ban has been issued?
C:Can you tell me why the shipping channel gets frozen?
D:Maggie, how do you like the rise of mobile payment?
答案: 【Sorry for my boldness, do you go for the right wing?

4、 问题:What is the best reason why to use incentives can’t always change people’s minds?
选项:
A:Because forcing to change can’t produce the desirable outcome.
B:Because adverse people are often too resistant to be encouraged.
C:Because making a change doesn’t guarantee a bright future at all.
D:Because individuals are driven by different motives to succeed.
答案: 【Because individuals are driven by different motives to succeed.

5、 问题:Which of the following statements best explains why people are inclined to ask “How does this affect me?” and “What does this mean for me?” when they are told something?
选项:
A:People lack active listening skills in communication.
B:People refuse excessive information in communication.
C:People concern self-related issues in communication.
D:People require complete truth in communication.
答案: 【People concern self-related issues in communication.

6、 问题:Which of the following ways serves as a BAD example of attention grabber that a teacher uses to quiet a noisy classroom?
选项:
A:Teacher says: “Boys and girls, may I have your attention please?”
B:Teacher says: “Surf’s up.” Students respond: “Shhhh!”
C:Teacher says: “When I say ‘peace’, you say ‘quiet’. Peace…”
D:Teacher says: “Jazz hands.” Students stop everything and do jazz hands.
答案: 【Teacher says: “Boys and girls, may I have your attention please?”

7、 问题:The reason why we often say “the way I see it” or “in my experience” in communication is to __.
选项:
A:stress what is going to be said is original
B:point out the mistakes in the listener’s words
C:contrast two different ideas or to differ one from another
D:raise a different opinion without offending the listener
答案: 【raise a different opinion without offending the listener

8、 问题:What is suggested being done to build up rapport or good relationship in a team?
选项:
A:Sharing personal true stories with the others in real life.
B:Giving great pressure to everyone on the team.
C:Holding more team meetings to discuss work.
D:Encouraging everyone to communicate through the Internet.
答案: 【Sharing personal true stories with the others in real life.

9、 问题:Which of the following behaviors are thought positive in terms of facilitating good communication?
选项:
A:Avoiding jumping to conclusions before understanding what the other people are talking about.
B:Imposing your thoughts or feelings on the other people if they misunderstand you.
C:Assuming you understand what happened to the other people and what their feeling was.
D:Trying to figure out what the other people really think by asking about their opinions.
答案: 【Avoiding jumping to conclusions before understanding what the other people are talking about.;
Trying to figure out what the other people really think by asking about their opinions.

10、 问题:Which of the following techniques can be applied to dealing with the potential positives and negatives that changes may bring to people?
选项:
A:Writing down a matrix to specify an issue.
B:Relating the matrix to personal objectives.
C:Specifying the distinction between different perspectives.
D:Figuring out pains and gains to undergo the change.
答案: 【Writing down a matrix to specify an issue.;
Relating the matrix to personal objectives.;
Specifying the distinction between different perspectives.;
Figuring out pains and gains to undergo the change.

11、 问题:What are thought to contribute to someone’s listening?
选项:
A:One’s own judgments.
B:One’s own perspectives.
C:One’s own languages.
D:One’s own imaginations.
答案: 【One’s own judgments.;
One’s own perspectives.

12、 问题:Under what circumstances would people like to listen with more effort according to lesson eight?
选项:
A:People would like to listen to fictional novels.
B:People would like to listen to attention grabbers.
C:People would like to listen for sharing agreements.

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