2021 Management Communication(Harbin Institute of Technology) 最新满分章节测试答案

文章目录[隐藏]

1 Achieving Success through Effective Management Communication Quiz-Week 1
2 Mastering Team Skills and Interpersonal Communication Quiz-Week 2
3 Management Communication Strategy Quiz-Week 3
4 Applying the Three-Step Writing Process Quiz-Week 4
7 Building Careers and Writing Employment Messages Quiz-Week 7
8 Applying and Interviewing for Jobs Quiz-Week 8
5 Crafting Brief Messages Quiz-Week 5
6 Preparing Reports and Oral Presentations Quiz-Week 6

本答案对应课程为:点我自动跳转查看
本课程起止时间为:2021-03-01到2021-06-30

1 Achieving Success through Effective Management Communication Quiz-Week 1

1、问题:Eﬀective business messages are
选项：
A:Entertaining, blunt, direct, opinionated, and persuasive
B:Practical, objective, concise, clear, and persuasive
C:Personal, clear, short, catchy, and challenging
D:Detailed, long, important, offical and persuasive
答案: 【Practical, objective, concise, clear, and persuasive】

2、问题:Which of the following skills will employers expect you to have?
选项：
A:Actively listening to others
B:Organizing ideas and information logically and completely
C:Managing your time and resources
D:All of above
答案: 【All of above】

3、问题:Which of the following are the techniques of you-attitude?
选项：
A:Talk about the audience, not about yourself
B:Refer specifically to the customer’s request or order
C:Don’t talk about feelings, except to congratulate or offer sympathy
D:All of above
答案: 【All of above】

4、问题:Which of the following shows goodwills?
选项：
A:Show your concern and respect for others
B:Treat things objectively without bias
C:Appreciate your team members
D:All of above
答案: 【All of above】

5、问题:The two 70% in management communication refer to
选项：
A:Managers only need to communicate with 70% of the people in the organization
B:Managers spend 70% of their time communicating
C:70% of the problems in management come from poor communication
D:70% of communication in management is through language
答案: 【Managers spend 70% of their time communicating;
70% of the problems in management come from poor communication】

6、问题:Three keywords in management communication refer to
选项：
A:Goodwill
B:You-attitude
C:Credibility
D:Well-organized
答案: 【Goodwill;
You-attitude;
Credibility】

7、问题:Which of the following belong to formal communication?
选项：
A:Downward communication
B:Upward communication
C:Horizontal communication
D:Rumor mill
答案: 【Downward communication;
Upward communication;
Horizontal communication】

2 Mastering Team Skills and Interpersonal Communication Quiz-Week 2

1、问题:Teams can achieve a higher level of performance than individuals alone because
选项：
A:They combine the intelligence and energy of multiple individuals
B:Motivation and creativity ﬂourish in team settings
C:They involve more input and a greater diversity of views, which tends to result in better decisions
D:They do all of the above
答案: 【They do all of the above】

2、问题:Which of the following is true about nonverbal signals?
选项：
A:They can strengthen a spoken message.
B:They can weaken a spoken message.
C:They can replace spoken messages.
D:All of the above are true.
答案: 【All of the above are true.】

3、问题:What are the four keywords that represent “TEAM”?
选项：
A:Together, Everyone, Achieve, More
B:Teach, Everyone, Achieve, More
C:Together, Effective, Ability, Meeting
D:Teach, Effective Ability, Meeting
答案: 【Together, Everyone, Achieve, More】

4、问题:What is the meaning of the “KISS” rules?
选项：
A:Keep it strict and simple
B:Keep it short and simple
C:Keep it short and smoothly
D:Keep it strict and smoothly
答案: 【Keep it short and simple】

5、问题:Which of the following are examples of giving constructive feedback?
选项：
A:Discuss improvements rather than flaws
B:Be specific.
C:Keep feedback impersonal
D:Verify understanding
答案: 【Discuss improvements rather than flaws;
Be specific.;
Keep feedback impersonal;
Verify understanding】

6、问题:Which of the following are types of active listening?
选项：
A:Content
B:Critical
C:Empathic
D:Active
答案: 【Content;
Critical;
Empathic;
Active】

7、问题:Which of the following belong to nonverbal communication?
选项：
A:Facial expressions
B:Gestures and posture
C:Vocal characteristics
D:Time and space
答案: 【Facial expressions;
Gestures and posture;
Vocal characteristics;
Time and space】

3 Management Communication Strategy Quiz-Week 3

1、问题:Teachers answer students’ questions, listen to students’ doubts and give explanations. Which of the following communication style is it?
选项：
A:Tell
B:Sell
C:Consult
D:Join
答案: 【Consult】

2、问题:The most memorable part of the message is
选项：
A:The beginning
B:The end
C:The middle
D:The beginning and the end
答案: 【The beginning and the end】

3、问题:Which of the following communication channels does e-mail belong to?
选项：
A:Written communication channel
B:Oral-only communication channel
C:Blended communication channel
D:Nonverbal communication channel
答案: 【Written communication channel】

4、问题:Which of the following may autocratic cultures favor?
选项：
A:Tell
B:Sell
C:Consult
D:Join
答案: 【Tell】

5、问题:Which of the following are the management communication strategies:
选项：
A:Communicator strategy
B:Audience strategy
C:Message strategy
D:Channel selection strategy
答案: 【Communicator strategy;
Audience strategy;
Message strategy;
Channel selection strategy】

6、问题:Which of the following ways can improve the credibility of communicators:
选项：
A:Rank
B:Goodwill
C:Expertise
D:Image
答案: 【Rank;
Goodwill;
Expertise;
Image】