2020 服务行业交际英语(黑龙江生态工程职业学院) 最新满分章节测试答案

本答案对应课程为:点我自动跳转查看
本课程起止时间为:2020-02-20到2020-06-11
本篇答案更新状态:已完结

第一章 预订服务 测验

1、 问题:电话预订
选项：
A:make a reservation through e-mail
B:make a face-to-face reservation
C:make a call reservation
D:make an internet reservation
答案: 【make a call reservation】

2、 问题:网络预订
选项：
A:A. make an internet reservation
B:B. make a reservation through e-mail
C:C. make a face-to-face reservation
D:D. make a call reservation
答案: 【A. make an internet reservation】

3、 问题:Which phone number is correct when you choose to book train tickets?
选项：
A:A. 95105103
B:B. 95105105
C:C. 95105106
D:D. 95105107
答案: 【B. 95105105 】

4、 问题:Please choose the stateroom on cruise.
选项：
A:A. standard room
B:B. interior
C:C. business suite
D:D. double room
答案: 【B. interior】

5、 问题: How to pronounce the train number begins with ‘K’?
选项：
A: A. Kei
B: B. Ke
C: C. Kuai
D:D. Ka
答案: 【 C. Kuai 】

6、 问题:Please choose the necessary certificates prepared before the trip.
选项：
A:A. passport
B:B. Business Letter
C:C. Introduction Letter
D:D. Invitation Letter
答案: 【A. passport】

7、 问题:Which one is not the ordinary train have?
选项：
A: A. Hard seat
B: B. Soft seat
C: C. Ordinary berth
D:D. First class seat
答案: 【D. First class seat】

8、 问题:What does ” suite with balcony” mean?
选项：
A:A.标准间
B:B. 套房
C:C. 阳台套房
D:D. 海景房
答案: 【C. 阳台套房】

9、 问题:Which step is the last step of operating VTM?
选项：
A: A. choose departure station
B:B. pay the ticket
C:C. choose the types of seats
D:D. print ticket
答案: 【D. print ticket】

10、 问题:Which the train number begins with Arabic numeral?
选项：
A: A. Ordinary train
B: B. Express Train
C:C. Non-stop Special Express Train
D:D. G-High-Speed Electric Multiple Units (EMU) Train
答案: 【 A. Ordinary train 】

【作业】第一章 预订服务 Homework for Unit 1-1

1、 问题:翻译以下句子1. 我想要订一间房。
评分规则: 【 语法没有明显错误，句子结构基本正确，单词拼写没有错误，每题4分。I’d like to reserve/book a room.
】

2、 问题:2. 您打算要哪种房型?
评分规则: 【 What kind of room would you like ?
】

3、 问题: 3. 请告诉我您的姓名和电话号好吗？
评分规则: 【 Could you tell me your name and telephone number?(May I know your name and telephone number?)
】

4、 问题: 4. 期待为您服务。
评分规则: 【 I’m looking forward to serving you.
】

5、 问题:5. 您打算何时入住？
评分规则: 【 When/What time will you arrive?
】

6、 问题:Choose the right answer.电话预订A. make a reservation through e-mailB. make a face-to-face reservation C. make a call reservation
评分规则: 【 C
】

7、 问题:2. 网络预订A. make an internet reservationB. make a reservation through e-mailC. make a face-to-face reservation
评分规则: 【 A
】

8、 问题:3. 面谈A. make a face-to-face reservation B. make a call reservationC. make a fax reservation
评分规则: 【 A
】

9、 问题:4. 传真预订A. make a call reservationB. make a fax reservationC. make an internet reservation
评分规则: 【 B
】

10、 问题:5. 信函预订A. make a reservation through e-mailB. make a face-to-face reservationC. make an internet reservation
评分规则: 【 A
】

11、 问题:Please choose the stateroom on cruise.A. standard roomB. interiorC. business suite
评分规则: 【 B
】

12、 问题:Please choose the necessary certificates prepared before the trip.A. passportB. Business LetterC. Introduction Letter
评分规则: 【 A
】

13、 问题:What does ” suite with balcony” mean?A.标准间B. 套房 C. 阳台套房
评分规则: 【 C
】

【作业】第一章 预订服务 Howmework for Unit1-3

1、 问题:Please write the mainly types of seats on the Chinese trains beside “First Class Seat” adn “Second Class Seat ” .
评分规则: 【 Hard Seat 2.Soft Seat 3.Ordinary Berth 4.Cushioned Berth5.Business Class Seat
】

2、 问题:Translate the following sentence into English.“您可以根据您自身情况选择适合您的座次。”
评分规则: 【 You can choose which seat is suitable for you according to your own situation.
】

3、 问题:What’s others ways to book a train ticket besides Ticket window and Telephone Booking?
评分规则: 【 1.Internet Ticketing 2.Train Ticket APP 3.Ticket Vending Machine
】

4、 问题:Translate the following sentence into Chinese.”Can you tell me where the Booking Office is? ”
评分规则: 【 请问售票处在哪里？
】

5、 问题:Translate the following sentence into Chinese.”It leaves Harbin west railway station at 7:06 a.m. ”
评分规则: 【 列车于早上7:06在哈尔滨西站出发。
】

【作业】项目二 柜台服务 Homework for Unit2-3

1、 问题:Translate these sentences.1. I would like to change my ticket._________.
评分规则: 【 1题5分
】

2、 问题:Translate these sentences.1. I would like to refund my ticket._________.2. If you ask for a refund within 24 hours to 2 hours before the departure time, you have to pay 20% of the original fare.________.
评分规则: 【 1 题5分，2题10分
】

【作业】项目二 柜台服务 Homework for Unit2-2

1、 问题:Please translate it into English.请把托运的行李放到磅秤上。_______
评分规则: 【 以答案为准
】

2、 问题:Please translate it into English.请出示您的机票和护照。_______
评分规则: 【 以答案为准
】

3、 问题:Please translate it into English.您喜欢哪种座位，经济舱，商务舱还是头等舱？_______
评分规则: 【 以答案为准
】

4、 问题:Match the expressions with their English meanings. 1. luggage （ ） 2. overweight （ ） 3. aisle seat （ ） 4. scale （ ） 5. passport （ ） 6. carry-on （ ） 7. boarding pass（ ） 8. check-in counter（ ） 9. escalator （ ） 10. sign （ ） A. a machine or device for weighing. B. a set of moving stairs that take people to different levels in a building. C. a small official document that you get from your government, that proves who you are, and which you need in order to leave your country and enter other countries. D. the cases, bags etc. that you carry when you are traveling. E. a pass that a passenger has to show when boarding a plane, ferry, etc. F. a piece of paper, metal or wood with words or a picture that gives people information, warnings or instructions. G. extra or excess weight. H. a seat, esp. on a plane, situated adjacent to the aisle. I. the bag that you take inside an aeroplane with you. J. the counter that you could check the baggage,change the boarding pass and so on.
评分规则: 【 每题2分