2024智慧树网课答案 跨文化人力资源管理 最新完整智慧树知到满分章节测试答案

见面课：Case Study of Cross-cultural Impact upon Human Resource Management

1、问题:Which one is not the main recruiting methods of Dell ?
选项：
A:Employee referral program
B:E-recruiting
C:Internship programs
D:Campus recruitment
答案: 【Campus recruitment】

2、问题:Which one is the disadvantage of “employee referral program”?
选项：
A:Rejections may produce discontent; telling them why you rejected them and what modificatory actions they might take is crucial
B:Knowing a candidate’s strengths and weaknesses
C:Inside candidates may require less orientation and (perhaps) training than outsiders
D:Current employees may also be more committed to the company
答案: 【Rejections may produce discontent; telling them why you rejected them and what modificatory actions they might take is crucial】

3、问题:Which one is the advantage of “E-recruiting”?
选项：
A:Online application recruiting may inadvertently exclude disproportionate numbers of older applicants because fewer of them use the Internet.
B:It provides organizations with a highly cost effective and efficient means of attract qualified applicants on a global basis, reducing traditional job adverts cost.
C:The risk of cheating and faking has also been increased.
D:Using e-recruiting at organizations may involve some legal risks.
答案: 【It provides organizations with a highly cost effective and efficient means of attract qualified applicants on a global basis, reducing traditional job adverts cost.】

4、问题:Which one is not included in “Job description”?
选项：
A: job title
B:responsibilities
C:education
D:the main tasks
答案: 【education 】

5、问题:Which one is not included in “Person specification”?
选项：
A:qualifications
B:personal skills
C:experience
D: job title
答案: 【 job title】

6、问题: Which one is not the idea that help P & G spans three centuries?
选项：
A:leadership
B:teamwork
C:innovation
D:citizenship.
答案: 【teamwork 】

7、问题:Which one is not included in the recruitment process of P & G?
选项：
A:Development of Recruitment Plan
B:Proposal of job description and recruitment criteria for job openings
C:Evaluate the employees’ working ability
D:Applicants apply for registration
答案: 【Evaluate the employees’ working ability】

8、问题: When you want to submit an application in P&G’s official website, which information you do not need?
选项：
A:education
B:resume-required
C:contact details
D:family members
答案: 【family members】

9、问题:Which one is not included in the hiring procedures of P & G?
选项：
A:training
B:applicant
C:assessment
D:interviews
答案: 【training】

10、问题: Which method is not used in the selection process?
选项：
A:traditional interviews
B:case interviews
C:self-evaluation
D:personality tests
答案: 【self-evaluation】

见面课：Cases of Payment System Designing of Multinationals

1、问题:Which of the following statement is false in respect of human resource planning in Cisco?
选项：
A:It is more concerned with the relationship between employer and employees;
B:Employees are involved in the determining strategic objectives;
C:The model highlights the interest of different stakeholders;
D:It doesn’t recognize the influence of situational factors.
答案: 【It doesn’t recognize the influence of situational factors.】

2、问题:What is Cisco’s selection method for positions related to the managerial or logistic team?
选项：
A:Online testing;
B:Career certification;
C:Work sampling;
D:Interview.
答案: 【Interview.】

3、问题:What is the main purpose of the creation of a new learning and training solution team in Cisco?
选项：
A:Only to provide effective training for employees;
B:Meet the learning needs of the company’s core business;
C:To provide managerial skills training for exectives.
答案: 【Meet the learning needs of the company’s core business;】

4、问题:Which of the following elements is included in the compensation package of expatriate managers?
选项：
A:Salary and bonus;
B:Benefits;
C:On-going allowances and reimbursements;
D:All of above.
答案: 【All of above.】

5、问题:Which of the following is not an employee relationship management strategy in Cisco?
选项：
A:To establish an fair and equal culture;
B:To focus on the main host culture;
C:To avoid cultural conflicts.
答案: 【To focus on the main host culture;】

6、问题:Which of the following stakeholders is not recognized by the mission statement of PepsiCo?
选项：
A:Consumers;
B:Customers;
C:Social pressure groups;
D:Shareholders.
答案: 【Social pressure groups;】

7、问题:Which one of the following is not an aspect of PepsiCo’s water protection and conservation policy?
选项：
A:Improve water-use efficiency in agriculture;
B:Minimize water usage despite the production needs;
C:Improve water-use efficiency in direct operations.
答案: 【Minimize water usage despite the production needs;】

8、问题:What is the primary purpose of PepsiCo’s sustainable agriculture support policy?
选项：
A:To secure their supply chain into the future;
B:To fulfill the company’s social responsibility;
C:To gain good reputation for the company;
答案: 【To secure their supply chain into the future;】

9、问题:What is the main concern of PepsiCo in packaging its’ products?
选项：
A:Luxury;
B:Eye-catching;
C:Cost-beneficial;
D:Environment-friendly.
答案: 【Environment-friendly.】

10、问题:Which one of the following is not an effects of the morally conscious decisions on the company’s bottom line?
选项：
A:Motivation;
B:Gratitude;
C:Satisfaction;
D:Collaboration.
答案: 【Gratitude;】

见面课：Cases of Recruiting and Selecting the International Staff by the Multinationals

1、问题:What kind of training methods does Wal-Mart use?
选项：
A:on-the-job training method
B:demonstration
C:lecture
D:case study
答案: 【on-the-job training method 】

2、问题:Which resource does not belong to the internal resources that Wal-Mart uses in the training process?
选项：
A:material
B:machines
C:guest lecturers
D:existing leaders and their innovativeness.
答案: 【guest lecturers 】

3、问题:What is the way of talent development for organizational managers?
选项：
A: special training for new employees
B:on-the-job training
C:Assistant Management Training
D: internal job rotation
答案: 【Assistant Management Training 】

4、问题:Which one is not the advantages of “Assistant Management Training (AMT)”?
选项：
A: It helps employees know themselves better.
B: It assists to continuous learning.
C: It helps to increase in quality of leadership and operational training.
D: It enhances individual talent and store proficiency.
答案: 【 It helps employees know themselves better.】

5、问题:Which one is not the role of training and development of Wal-Mart?
选项：
A:It assists to retain talents due to increase in their satisfaction level with organizational practices.
B:It is helpful for leaders to improve their leadership ability.
C:It assists to increase in organizational efficacy.
D:It helps to increases in customer base and market expansion.
答案: 【It is helpful for leaders to improve their leadership ability.】

见面课：The Appraisal Methods Used by the Multinationals

1、问题:HUAWEI’s distinctive feature is （ ）
选项：
A:the only unlisted company within the top 500 in the world
B:employee stock ownership
C:telecommunication equipment
D:its worldwide products, solutions and services
答案: 【employee stock ownership】

2、问题:In Huawei, employees’ payment is based on （ ）
选项：
A:contribution and responsibility
B:length of work
C:difficulty of task
D:seniority
答案: 【contribution and responsibility】

3、问题:Which one is NOT the principle in the compensation management in HUAWEI?
选项：
A:the principle of internal competitiveness
B:the principle of equity at home
C:the principle of incentive for employees
D:the principle of economy
答案: 【the principle of internal competitiveness】

4、问题:The adjustment of HUAWEI internal shares have nothing to do with（ ）
选项：
A:ability
B:responsibility
C:braveness
D:effort
答案: 【braveness】

5、问题:Which of the following sentences is true？
选项：
A:In HUAWEI’s sales and logistics departments, more emphasis is placed on future salary.
B:When it comes to compensation fairness, priority will be given to internal competition.
C:The compensation management system in HUAWEI is the same as China’s traditional high-technology enterprises.
D:HUAWEI’s compensation management system may put the company under heavy pressure.
答案: 【HUAWEI’s compensation management system may put the company under heavy pressure.】

6、问题:In 2010 Ford sold Volvo to（ ）
选项：
A:Geely Automobile
B:Tata Motors
C:Aston Martin
D:Mazda
答案: 【Geely Automobile】

7、问题:（ ）allowance usually covers the cost of supplementary expenses arising when moving from one country to another.
选项：
A:Clothing
B:Hardship
C:Relocation
D:Separation
答案: 【Relocation】

8、问题:Ford’s expatriate remuneration dose NOT cover （ ） .
选项：
A:physical condition insurance
B:educational expenses
C:home leave
D:communication expenses
答案: 【communication expenses】

9、问题:Which of the following statement is true?
选项：
A:The cost of private medical care is same in every country.
B:Location affects the frequency of home leave.
C:Companies will pay for the children of expatriates to be educated in the home country.
D:Holiday only means public holidays.
答案: 【Location affects the frequency of home leave.】

10、问题:Which one is the advantage of Market rate approach?
选项：
A:It can rarely be applied if the employee is moving from a high-to a lower-paying country.
B:It discourages repatriation.
C:It is administratively simpler than the balance sheet.
D:it is preferred when the assignment is likely to be short-term.
答案: 【It is administratively simpler than the balance sheet.】

第一章 单元测试

1、 问题:

In         , strategic and operational decisions are decentralized to the separate business units and management within the individual countries.

选项：
A:

multi-domestic strategy

B:

international strategy

C:

global strategy

答案: 【

multi-domestic strategy

】

2、 问题:

        believes that local nationals are in the best position to work in the branch companies. Local culture and customs are highly respected.

选项：
A:

The ethnocentric policy

B:

The polycentric policy

C:

The Geocentric mode

答案: 【

The polycentric policy

】

3、 问题:

         are the employees who are not from home country/host country but are employed at subsidiary or corporate headquarters.

选项：
A:Home country employees
B:Host country employees
C:Third country employees
答案: 【
Third country employees
】

4、 问题:

We adopt        to analyze the external environment of an organization.

选项：
A:SWOT analysis
B:PESTEL model analysis
C:Five Forces Model
答案: 【
PESTEL model analysis
】

5、 问题:

What are the objectives of HRM?

选项：
A:Help the organization to carry out the corporate strategy.
B:Provide high-quality employees for the organization and improve their productivities.
C:Create a better working environment and a flatter and more flexible organization capable of responding more quickly to change.
D:Increase staff turnover and absenteeism.
E:Build greater employee commitment to the organization.
答案: 【
Help the organization to carry out the corporate strategy.
Provide high-quality employees for the organization and improve their productivities.
Create a better working environment and a flatter and more flexible organization capable of responding more quickly to change.
Build greater employee commitment to the organization.
】

6、 问题:

What are the differences between international and domestic human resource management?

选项：
A:The employees are different.
B:The responsibilities of HR department in a multinational firm are more complex.
C:The management environment has changed
D:The organization locations are different
E:The business strategies are different.
答案: 【
The employees are different.
The responsibilities of HR department in a multinational firm are more complex.
The management environment has changed
The organization locations are different
The business strategies are different.
】

7、 问题:

Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods.

选项：
A:对
B:错
答案: 【
错
】

8、 问题:

Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.

选项：
A:对
B:错
答案: 【
对
】

9、 问题:

An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary, the Frenchman employed is a home country employee.

选项：
A:对
B:错
答案: 【
错
】

10、 问题:

The strategic human resource management is the strategic approach to the effective management of people in an organization, so that it helps the business to gain the competitive advantages.

选项：
A:对
B:错
答案: 【
对
】

第二章 单元测试

1、 问题:

In cross-cultural training process, social adaptation can be affected by a number of factors including culture distance, communication and individual variables, such as       .

选项：
A:interactions with the host culture
B:eagerness to go back
C:interactions with home culture
答案: 【
interactions with the host culture
】

2、 问题:

For companies in high power distance cultures, top managers often prefer to use subjective decisions to assess       .

选项：
A:jobs
B:time
C:people
答案: 【
people
】

3、 问题:

Culture is made up of basic assumptions and       , policies, procedures and behavioral conventions that are shared by a group of people.

选项：
A:beliefs and values
B:habits and hobbies
C:living conditions
答案: 【
beliefs and values
】

4、 问题:

In the high uncertainty avoidance cultures, jobs are defined in specific details avoid ambiguities. Dynamic work assignments are not preferred but        are often favored.

选项：
A:long-lasting job requirements
B:short-term job requirements
C:unsure requirements
答案: 【
long-lasting job requirements
】

5、 问题:

People in high certainty avoidance country, such as Japan, often have        systems linked to seniority and internal equity. 

选项：
A:

centralized systems

B:

decentralized systems

C:

fixed systems

D:

flexible systems

答案: 【

centralized systems

fixed systems

】

6、 问题:

In collectivistic or high power distance cultures countries, promotion decisions is basically

made more on       than task-related outcomes.

选项：
A:in-group favoritisms
B:harmonious interpersonal relations
C:teamwork facilitation
D:loyalty and positive attitude towards superiors
E:competencies
答案: 【
in-group favoritisms
harmonious interpersonal relations
teamwork facilitation
loyalty and positive attitude towards superiors
】

7、 问题:

According to Edward T. Hall, culture is like an iceberg, 10 percent of which is to observe, understand and repeat.

选项：
A:对
B:错
答案: 【
错
】

8、 问题:

In high uncertainty avoidance culture, like Japan, external recruitment is preferred to internal recruitment.

选项：
A:对
B:错
答案: 【
错
】

9、 问题:

In cross-cultural training process, language can have a important impact on social adaptation.

选项：
A:对
B:错
答案: 【
对
】

10、 问题:

Hofstede proposes culture is like an onion, having a set of four layers and each layer is independent from each other.

选项：
A:对
B:错
答案: 【
错
】

第三章 单元测试

1、 问题:

The results of the Hawthorne test shows that the most important factor affecting production efficiency is          at work.

选项：
A:treatment
B:working conditions
C:human relations
答案: 【
human relations
】